Shipping & Returns
Delivery Methods
Tickets are despatched 3-4 days before the event in most cases, depending on the event tickets may be sent out earlier than 3-4 days. We use fully trackable delivery methods (Royal Mail Special Delivery) is included in the price for all UK deliveries, depending on the event we use (UPS, Fedex, DHL, etc) for International deliveries, clients are charged accordingly.
In some instances there may not be enough time to send tickets Internationally so we will ask for a UK address for us to deliver them to such as a Hotel/Relative/Friend by (Royal Mail Special Delivery or by Courier). Ensure you enter the correct delivery address when placing the order and remember that the delivery will need to be signed for.
Do I have to be at home for delivery?
To ensure guaranteed delivery, all of our delivery methods require a signature to confirm delivery.
Please note that we must send the tickets to the registered billing address of the card holder, on some occasions it may be possible to send tickets to an alternative address but ID must be provided by the card holder to Sports Box Office for us to comply with your request..
Can I change the delivery address at a later point after ordering?
We may be able to change the delivery address after the order is placed as long as the necessary ID is provided.
Tickets are despatched 3-4 days before the event in most cases, depending on the event tickets may be sent out earlier than 3-4 days. We use fully trackable delivery methods (Royal Mail Special Delivery) is included in the price for all UK deliveries, depending on the event we use (UPS, Fedex, DHL, etc) for International deliveries, clients are charged accordingly.
In some instances there may not be enough time to send tickets Internationally so we will ask for a UK address for us to deliver them to such as a Hotel/Relative/Friend by (Royal Mail Special Delivery or by Courier). Ensure you enter the correct delivery address when placing the order and remember that the delivery will need to be signed for.
Do I have to be at home for delivery?
To ensure guaranteed delivery, all of our delivery methods require a signature to confirm delivery.
Please note that we must send the tickets to the registered billing address of the card holder, on some occasions it may be possible to send tickets to an alternative address but ID must be provided by the card holder to Sports Box Office for us to comply with your request..
Can I change the delivery address at a later point after ordering?
We may be able to change the delivery address after the order is placed as long as the necessary ID is provided.
