Shipping & Returns

Delivery Methods
Depending on the event that you have purchased, tickets will generally be posted a week before the event date, however for Premiership football Tickets these are despatched 3-4 days before the event in most cases. We use fully trackable delivery methods (Royal Mail Special Delivery) is included in the price for all UK deliveries.  Depending on the event and customers wishes we may use (UPS, Fedex, DHL, etc) for International deliveries on these occassions clients are charged an additional amount accordingly, this is not applicable for Premiership Football ticket orders.

In some instances there may not be enough time to send tickets Internationally, such as Premiership Football, so we will ask for a UK delivery address this may be a Hotel/Relative/Friend deliveries will be either Royal Mail Special Delivery or by Courier.   Ensure you enter the correct delivery address when placing the order and remember that the delivery will need to be signed for.

Do I have to be at home for delivery?
To ensure guaranteed delivery, all of our delivery methods require a signature to confirm delivery.

Please note for UK customers we must send the tickets to the registered billing address of the card holder, on some occasions it may be possible to send tickets to an alternative address but ID must be provided by the card holder to Sports Box Office for us to comply with your request..

Can I change the delivery address at a later point after ordering?

We may be able to change the delivery address after the order is placed as long as the necessary ID is provided.